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Interview Tips

Phone Interviews

How to achieve that perfect phone interview(s)

Not many people realise that 'just a phone call' can actually be an interview, and is just as important as a formal 'Face to Face' interview.

There are three types of telephone interviews:

  1. You call the Hiring Manager and he/she is interested in your background.
  2. A company calls you based upon a previous contact. You will likely be unprepared for the call.
  3. You have a set time with a company representative to speak further on the phone.

Preparing for your phone interview

To prepare for an unexpected contact:

  • Tape your CV to a wall in view of the phone.
  • Keep all of your employer research materials within easy reach of the phone.
  • Have a notepad handy to take notes.

If the phone interview will occur at a set time, there are additional steps you can take:

  • Place a "Do Not Disturb" note on your door.
  • Turn off your stereo, TV, and any other potential distraction.
  • Warm up your voice while waiting for the call.
  • Have a glass of water handy, you will not have a chance to take a break during the call.

A very effective pointer however; is to stand up. Standing up gets your blood flowing and improves your enthusiasm. Whereas sitting down would eventually make you sound sluggish and tired.

Unlike a 'Face to Face interview' you have a major advantage in a phone interview; you cannot be seen. Use this to your advantage. Have all of your materials on you and the employer near the phone, open and available This includes not only your CV, but also a sheet of compelling story subjects which you would like to use. It can also include a sheet about the employer, including specific critical points describing the employer and their products and industry.

The employer/ interviewer in the meantime; has no idea that you are actually reading from a document as you are speaking. All he/she hears, is well-informed, well-prepared responses. Keep in mind that this preparation, not "cheating".

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